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Contact Be Musix support

Talk to Be Musix. We respond within 24 hours.

Need help with music distribution, VEVO video setup, YouTube monetization, Content ID, royalty payments or rights claims? Send a message — we’ll route it to the right team and get back to you fast.

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  • 24-hour response
  • WhatsApp + email
  • English & Bangla support
  • Secure form
  • 24hResponse time
  • 24/7WhatsApp support
  • 2Global offices
  • EN · BNSupport languages
Quick routes

Pick a topic. Reach the right team faster.

Choose a topic below — your message is tagged for faster routing to the right department.

Music Distribution

Release setup, store delivery, metadata fixes, ISRC/UPC issues.

Send to this team

Video Distribution

VEVO channel setup, music video delivery, format checks.

Send to this team

YouTube Monetization

OAC requests, Content ID, claim release, channel issues.

Send to this team

Rights & Claims

Takedowns, ownership disputes, copyright claims, DMCA help.

Send to this team

Content ID

Reference creation, conflict resolution, monetization readiness.

Send to this team

General Inquiry

Account access, billing, partnerships, anything else.

Send to this team

Send a message

We usually reply within 24 hours. Start your message with “URGENT” for time-sensitive issues.

Secure form — we never share your contact details. To prevent spam, you can send one message every 20 seconds.

Faster routes

Looking for a specific form?

Some requests have their own form — using it gets your case to the right team even faster.

Support TicketClaim release, OAC, takedowns and artwork updates for your releases. Payment RequestRequest your royalty payout between the 17th and 26th of each month. DMCA Takedown NoticeReport pirated music, videos or artwork of your catalog. Copyright DisputesDirect takedown routes and legal contacts for 60+ platforms. FAQAnswers about distribution, royalties, YouTube and publishing. PricingOne free-to-start plan for artists, labels and bands.
FAQ

Common contact questions.

Quick answers about response times, what to include in your message, and how to escalate urgent issues.

How long does Be Musix take to respond?

We typically respond within 24 hours during business days. Urgent issues like takedowns or claims may be expedited if you mention it in your message.

What information should I include in my message?

Please include release title, artist name, store/platform involved, and any URL if your release is already live. The more detail you provide, the faster we can help.

Can I contact you on WhatsApp?

Yes. WhatsApp support is available at +1 (505) 533-9304. Use the floating WhatsApp button on this page or message us directly.

Do you offer support in Bangla (Bengali)?

Yes. Our support team handles inquiries in both English and Bangla, especially for our Bangladesh artists and labels.

How do I escalate an urgent issue?

For urgent rights claims, takedowns or platform-blocking issues, mention "URGENT" at the start of your message and use the Rights & Claims topic.

Can I visit one of your offices?

Office visits are by appointment only. Please contact us first via this form or WhatsApp to schedule a meeting at the USA or Bangladesh office.